NAVIGATION
Support navigating ACC's processes
Let ĀKI support you to
navigate ACC’s processes.
Through Te Ara Tūhono | Navigation Service, ĀKI supports kiritaki and whānau to navigate and understand your journey with Accident Compensation Corporation (ACC). We want to help you have a positive experience navigating ACC services, increasing equity through access to services and removing barriers to support.
ĀKI delivers this regional-based Navigation Service in the Waikato. We are completely independent of ACC and provide easy to access technically correct advice, in a culturally appropriate way. To access Te Ara Tūhono | Navigation Services, you will live in Waikato and be Māori or part of a whānau Māori, or need localised in-person support.
Struggling to understand your ACC journey?
Dissatisfied with your experience of ACC?
Declined a claim?
